Ed Tshuma

Ed Tshuma

I help teams fix rising observability costs, high MTTR, on-call fatigue, and a missing strategy - without ripping out the stack.

Observability Retainer

Alerts are noisy, investigations drag on, the bill keeps climbing, and the team is burned out on-call. Sound familiar?

What you get

  • A staff-level observability engineer focused purely on visibility, cost, and reliability
  • Iterative improvements delivered through a risk-based rollout
  • Lower tool spend, faster incident response, and fewer 3am pages
  • A clearer strategy and a team that spends less time firefighting

How I work

I start with the problems that hurt the most, land the change in production myself, and show you the numbers that prove it.

Most clients see meaningful improvements within the first month: reduced alerts, lower MTTR, and lower observability costs.

I work in your existing comms channels, and I carry each issue from the first alert through to the fix that ships.

$10,000/month Staff-level observability expertise. I ship the high-impact fixes myself so your team can keep building features.

Typical engagement: 3 - 6 months

Platforms I work with

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The Observability Handbook cover

The Observability Handbook

Tired of scattered logs, noisy alerts, and slow root-cause hunts? This is a practical path from fundamentals to a production rollout: logs, metrics, traces, profiles, alerting, and cost.

Build a production-ready observability platform in months, not years.

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masterdevops.io

Roadmaps and guided labs for the tools you actually run: GitHub Actions, SonarQube, Helm, Kustomize, and the rest of the niche stack.

Personalised learning plans, quizzes, capstone projects, AI mock interviews, and L1, L2, and L3 war-room scenarios.

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Observability Handbook on Substack

All things observability. Notes on cost, incidents, and the operating habits that keep a production stack useful after the dashboards are built.

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